Refund policy

30-Day Return Window. Uninstalled 2 post car lifts may be returned within 30 days of delivery for a refund minus a 15% restocking fee and outbound freight cost. Installed lifts, custom-configured lifts, and used equipment are not returnable.

Return Process

  1. Contact us at +1 (833) 736-7290 or sales@2postcarlift.com within 30 days of delivery to request an RMA.
  2. We arrange freight pickup at your facility. You pack the lift on its original pallet and freight-safe skid.
  3. Once received in resale condition, refund is issued to your original payment method within 5 business days.

Not Returnable

  • Lifts that have been installed (anchor bolts drilled, cables strung)
  • Custom-configured lifts (special column heights, non-standard arm packages)
  • Used equipment
  • Lifts damaged in installation attempts by the customer

Freight Damage

Inspect the lift crate BEFORE the driver leaves. If damage is visible on the packaging (fork holes, crushed corners), refuse the shipment or note the damage on the delivery receipt. Concealed damage claims must be filed within 5 business days of delivery. We handle all freight claims — you just need to document.

Legal

Ragsdale LLC dba 2 Post Car Lift, 210 Freel Dr, Ames, IA 50010. Iowa governing law applies.